SmokAce Privacy Policy

Last updated: April 14, 2026

At SmokAce, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email address, phone number, and government-issued identification for account registration and verification. Financial details such as payment methods, transaction history, and source of funds are gathered to comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns and session duration, along with technical data including IP address, device information, and cookies during platform use.

How We Use Your Information

Your information is used for account creation, identity verification, age confirmation, and processing deposits, withdrawals, and transactions in line with Australian gambling regulations. We process data to provide personalised gaming experiences, prevent fraud, ensure platform security, and meet responsible gambling requirements. Additionally, it supports customer service, marketing communications, and regulatory reporting to bodies like AUSTRAC.

Information Sharing

We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre (AUSTRAC) when required by law. Sharing occurs with trusted service providers like payment processors and identity verification services, who are bound by confidentiality agreements and must comply with the APPs. We do not sell your information to third parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, misuse, or disclosure. Regular security audits, firewalls, and monitoring systems help safeguard data against breaches. Personal information is retained only as long as necessary for legal, regulatory, or business purposes, after which it is securely destroyed.

Your Rights

Under the Privacy Act 1988 and APPs, you have the right to access, correct, or update your personal information, and request its deletion where practicable. You may withdraw consent for non-essential processing, restrict certain uses, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. Where possible, we allow anonymous or pseudonymous transactions.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage patterns, and personalise your experience. These collect technical data like IP addresses and browser types, with options to manage preferences via cookie settings. Our use complies with Australian privacy laws.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer.